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Update your understanding about reflux and provide reassurance and advice to parents.
13 Nov 2023
Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.
18 Jun 2020
With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.
Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.
16 Jun 2020
Health and public sector workers report the highest rates of work-related stress. With increasing workload and expanding roles, how often do you review personal and workplace wellbeing?
17 Jan 2020
Change is constant, but how much time do you spend planning and managing it? Do you adapt to change, or transition to it?
12 Sep 2019
This module introduces mentoring as a concept and describes its importance as an effective way of supporting learning
02 Mar 2018
Collaborate with general practice to forge long-term and patient-centric relationships
19 Feb 2018
It is an unusual pharmacy that has never had to respond to a patient complaint. What’s the best approach to this?
17 Aug 2017
How do you know that you are making the right decisions?
06 Jul 2017
How do you run an effective health awareness campaign?
01 Jun 2017
Why you may need to improve your communication skills and the benefits to patient care
09 Mar 2017
The body language that you display tells people as much as the words you speak
08 Feb 2017
This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.
19 Jan 2017
Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan
01 Nov 2016
People management: How to give and receiving useful feedback.Â
31 May 2016
