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Patient consultations: techniques for changing people’s behaviour
31 May 2016
Learn the basics of performance orientated coaching.
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
Keep pharmacy team training on track with a tailored plan
Look to match staff development to changing business needs
Pharmacy needs inspirational leaders: this is how to become one
Unauthorised absence can impact on a company and must be dealt with.
This CPD module covers the various aspects of being a pre-registration tutor
17 Mar 2016
The recruitment process is one of vital importance to any business, how do you go about it?
02 Mar 2016
Be clear about the standards you expect from your team, and deal with any problems promptly
04 Feb 2016
Learning from reflection is key to personal development. So how can you analyse your performance?
05 Nov 2015
The pressure you face today in community pharmacy is probably more than ever before
The whole pharmacy team needs to be involved in preparations for GPhC inspection. So what can you do to make sure everyones up to scratch?
27 Oct 2015
Worried about what to say? Use this technique to help plan a key conversation
06 Aug 2015
Set out to work as a team to minimise the risk of error.
05 Aug 2015
