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How to make your refit work for your pharmacy
15 Jun 2016
Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy
31 May 2016
This looks at the process of questioning for giving advice or recommending a product
Set the right goals for your pharmacy and work towards them.
Commissioning: identify gaps in local healthcare provision
Drive through new plans with great project management skills
Practical tips for giving impressive presentations.
Build a growth strategy based on new opportunities
Beat your competitors: valuable rules for improving customer service
Get out and network: the key to growing your influence
Use negotiation techniques to help to achieve your objectives.
Use this to review your pharmacy business: finance, customers and operations
Key steps to managing stress in the pharmacy workplace
People management: How to give and receiving useful feedback.Â
Patient consultations: techniques for changing people’s behaviour
Learn the basics of performance orientated coaching.
