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People management: How to give and receiving useful feedback.Â
31 May 2016
Patient consultations: techniques for changing people’s behaviour
Learn the basics of performance orientated coaching.
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
Keep pharmacy team training on track with a tailored plan
Look to match staff development to changing business needs
Pharmacy needs inspirational leaders: this is how to become one
Unauthorised absence can impact on a company and must be dealt with.
How do you prepare for the process of change?
05 May 2016
How do you keep your business going strong when undergoing periods of change?
04 Apr 2016
The recruitment process is one of vital importance to any business, how do you go about it?
02 Mar 2016
Be clear about the standards you expect from your team, and deal with any problems promptly
04 Feb 2016
What is your business plan for 2016?
06 Jan 2016
How can the quality of the service you offer be improved upon?
08 Dec 2015
There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.
26 Nov 2015
