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Commissioning: identify gaps in local healthcare provision
31 May 2016
Drive through new plans with great project management skills
Practical tips for giving impressive presentations.
Build a growth strategy based on new opportunities
Beat your competitors: valuable rules for improving customer service
Get out and network: the key to growing your influence
Use negotiation techniques to help to achieve your objectives.
Use this to review your pharmacy business: finance, customers and operations
Key steps to managing stress in the pharmacy workplace
People management: How to give and receiving useful feedback.Â
Patient consultations: techniques for changing people’s behaviour
Learn the basics of performance orientated coaching.
Action must be taken to tackle an employee's poor performance
Keep the pharmacy team motivated in just a few minutes each day
Keep pharmacy team training on track with a tailored plan
Look to match staff development to changing business needs
