CPD modules

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Working with GPs

This CPD module looks at how best to work with your local GPs

17 Aug 2016

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Supporting patients with COPD

This CPD module looks at how community pharmacists can support patients with chronic obstructive pulmonary disease

19 Jul 2016

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Antimicrobial stewardship

This CPD module considers the role of the community pharmacy team in tackling antibiotic resistance

17 Jun 2016

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Structured questioning at the counter

This looks at the process of questioning for giving advice or recommending a product

31 May 2016

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Compelling outcomes for change

Set the right goals for your pharmacy and work towards them.

31 May 2016

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Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

31 May 2016

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Managing stress

Key steps to managing stress in the pharmacy workplace

31 May 2016

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How can I change behaviour?

Patient consultations: techniques for changing people’s behaviour

31 May 2016

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Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016

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Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016

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Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016

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A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016

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Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016

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Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016

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