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You searched:

customer

Your search returned 52 results

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Don’t come to us with customer service disputes, overstretched GPhC warns public

Regulator to issue public notice outlining what it will and won't investigate

16 Sep 2025 , 1 Min Article

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Only 1 in 8 online pharmacies offer same day delivery

‘Last mile’ delivery firm Gophr, which carried out an audit of 23 online pharmacies, describes this as a critical service gap.

29 Jul 2025 , 1 Min Article

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Increasing number of people go to pharmacies before booking GP appointments, reveals NHSE survey

A study commissioned by NHS England found almost nine in 10 patients said they “had a good experience of pharmacy services” in the last 12 months.

14 Jul 2025 , 1 Min Article

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Supporting customers with chronic idiopathic urticaria

Understand what chronic idiopathic urticaria is, its potential impact on sufferers, and what you can recommend to help

20 May 2025 , 5 Min Module

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Alliance Healthcare to ‘prioritise customer service’ as it axes warehouses

Wholesaler plans to close two warehouses as it invests in new facility.

12 Mar 2025 , 2 Min Article

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Translate your customer's cough

Refresh your knowledge on different types of cough and how customers might describe them.

02 Sep 2024 , 10 Min Module

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What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024 , 10 Min Module

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Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024 , 10 Min Module

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Sore throats: Refresh your product knowledge

Watch this short video to learn about Difflam’s triple action relief against sore throat and explore the different benefits of each product in the range

06 Aug 2024 , 3 Min Module

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Supporting customers with allergic rhinitis

This video will help you refresh your recommendations for allergic rhinitis and understand the key benefits of fexofenadine

16 Apr 2024 , 5 Min Module

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Boots launches blister pack recycling pilot in 100 stores

Boots is expanding its ‘Recycle at Boots’ scheme to include a blister pack recycling pilot in over 100 stores in London and South East England.

20 Feb 2024 , 1 Min Article

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Asda offers customers money incentive to talk to it about Pharmacy First

English Pharmacy Board members Thorrun Govind and Paul Summerfield have aired concerns about Asda's offer to put £1 in customers’ cash pots.

24 Jan 2024 , 1 Min Article

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Key Clinical Developments in 2023

This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.

08 Dec 2023 , 1 Min Module

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Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023 , 8 Min Module

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Advising on Motion Sickness

Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers

11 May 2023 , 5 Min Module

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Help customers get a better night's sleep

Understand how to make effective interventions to support customers with short-term sleep problems

13 Mar 2023 , 10 Min Module

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