customer

You searched for “customer”. Your search returned 52 results.

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Pharmacies must deliver scripts ‘with reasonable promptness’ despite Royal Mail delays

Stephen Kinnock said contractors must meet their NHS Terms of Service "where a delivery company is a third party".

23 Mar 2026

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Don’t come to us with customer service disputes, overstretched GPhC warns public

Regulator to issue public notice outlining what it will and won't investigate

16 Sep 2025

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Only 1 in 8 online pharmacies offer same day delivery

‘Last mile’ delivery firm Gophr, which carried out an audit of 23 online pharmacies, describes this as a critical service gap.

29 Jul 2025

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Increasing number of people go to pharmacies before booking GP appointments, reveals NHSE survey

A study commissioned by NHS England found almost nine in 10 patients said they “had a good experience of pharmacy services” in the last 12 months.

14 Jul 2025

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Supporting customers with chronic idiopathic urticaria

Understand what chronic idiopathic urticaria is, its potential impact on sufferers, and what you can recommend to help

20 May 2025

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Alliance Healthcare to ‘prioritise customer service’ as it axes warehouses

Wholesaler plans to close two warehouses as it invests in new facility.

12 Mar 2025

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Translate your customer's cough

Refresh your knowledge on different types of cough and how customers might describe them.

02 Sep 2024

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What is postmenopausal vaginal atrophy

Update your knowledge on this common condition, who it affects and its impacts on quality of life

10 Aug 2024

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Gina supply considerations

Recognise the contraindications and conditions that need GP referral when considering recommending Gina

07 Aug 2024

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Supporting customers with allergic rhinitis

This video will help you refresh your recommendations for allergic rhinitis and understand the key benefits of fexofenadine

16 Apr 2024

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Boots launches blister pack recycling pilot in 100 stores

Boots is expanding its ‘Recycle at Boots’ scheme to include a blister pack recycling pilot in over 100 stores in London and South East England.

20 Feb 2024

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Asda offers customers money incentive to talk to it about Pharmacy First

English Pharmacy Board members Thorrun Govind and Paul Summerfield have aired concerns about Asda's offer to put £1 in customers’ cash pots.

24 Jan 2024

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Key Clinical Developments in 2023

This module aims to provide a concise summary of some of the important changes in community pharmacy practice during 2023.

08 Dec 2023

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Managing pain and fever in children

This single-page module will help keep you up to date on how to manage pain and fever in children.

22 Aug 2023

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Advising on Motion Sickness

Watch this short video to learn about motion sickness and the appropriate product recommendations you can give to customers

11 May 2023

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Help customers get a better night's sleep

Understand how to make effective interventions to support customers with short-term sleep problems

13 Mar 2023

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